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We're a small team and read every message. The fastest ways to reach us are below. For medical questions about your own care, please use the secure messaging inside your patient dashboard.

If this is a medical emergency, call 911 immediately. OPTML is not an emergency service and cannot respond to urgent medical needs.

Patient Support

Questions about your subscription, medication, or account.

info@optml.com

Medical Questions

Existing patients should message their care team from the patient dashboard (HIPAA-secure).

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Press & Media

Media inquiries, interview requests, and press kit.

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Partnerships

Clinic networks, pharmacy partners, and institutional collaborations.

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Privacy & Legal

HIPAA requests, data access, and policy questions.

info@optml.com

Careers

Physicians, engineers, and operators. We're hiring.

info@optml.com

Send us a message

Or — faster, anytime

Skip the email. Ask the OPTML assistant.

Trained on every page of optml.health — product details, pricing, lab panels, treatment protocols, side effects, and our 270+ articles. It answers in plain English and routes you to the right product page, blog article, free calculator, or human when you need one.

Try: "Am I a candidate for tirzepatide?", "What's the difference between TRT and enclomiphene?", "How much muscle do you lose on semaglutide?", or "Show me the Apex Panel."

OPTML Assistant
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Not a medical service. The assistant gives general education and routes you to a licensed OPTML physician. For urgent issues call 911 or your provider.

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