Contact us
We're a small team and read every message. The fastest ways to reach us are below. For medical questions about your own care, please use the secure messaging inside your patient dashboard.
Reach the right desk
Six routes, one team. Pick the one that fits and we reply within one business day.
Medical Questions
Existing patients should message their care team from the patient dashboard (HIPAA-secure).
Sign in / Start consult →Partnerships
Clinic networks, pharmacy partners, and institutional collaborations.
info@optml.healthSend us a message
Anything that does not fit the routes above.
Skip the email. Ask the OPTML assistant.
Trained on every page of optml.health. Product details, pricing, lab panels, treatment protocols, side effects, and our 270+ articles. It answers in plain English and routes you to the right product page, blog article, free calculator, or human when you need one.
Try: "Am I a candidate for tirzepatide?", "What's the difference between TRT and enclomiphene?", "What's included with a GLP-1 subscription?", or "Show me the Apex Panel."
Not a medical service. The assistant gives general education and routes you to a licensed OPTML physician. For urgent issues call 911 or your provider.
